Sunday, January 23, 2011

Effective Communication

Is effective communication important? That is a question with an obvious answer, but how is it important? Most will take a pause at this question and think, how is it important to me? To phrase an answer, is something many people have not thought of. The instant answers that pop into the head are usually, ‘to please my boss’, ‘to make good lifelong friends’, etc. These quick thoughts usually translate to two large categories, the working world and the social world. To elaborate, these two categories mean the areas where effective communication skills are important to us. Essentially, the areas where effective communication is needed are direct links to how they are important to us!

The Working World


The working world is a key place where effective communication skills are needed. From the topic list (from the ES2007S course schedule), some key supporting points picked out are already, resume writing, giving bad / good news, or even presentation skills. These are just some practical applications where effective communication skills are needed as we need to convey ideas and qualities to our target audience, be it through writing or even in person, orally. Going in deeper, it is often needed in our daily lives in our jobs as we communicate with our higher ups or even our subordinates. Imagine the brightest scientist with poor communication skills. Would his brilliant inventions not be recognised and tossed aside, all because he did not know how to tell others how brilliant they were? Many of the most successful businessmen today have to, as a must, communicate effectively (Donald Trump, Steve Jobs, just to name a few). This just goes to show how much we do need this in the working world.


The Social World


Having proven effective communication’s importance in the working world, it is obvious to state that it is important in the social world as well, after all, there is a certain degree of overlap between the two. To get some day to day examples out of the office, its application can begin from asking a favour from a friend to the awesome proposal to the love of your life. With the proper application of effective communication, the powers of persuasion increase, just akin to selling ice to the Eskimo. Are we able to do so? Are we able to get a friend to go out of the way to help us, or even able to make a magical moment even more special?

Towards Me


That being said how are these skills important to ME? Being an engineer in training, I expect my job will need me to be effective in communication because of the following three areas;

1) Need to communicate my engineering perspective and knowledge to my superior(s)

2) Need for me to ask favours from the more senior engineers or engineers from other fields

3) Need for me to command the technicians under me to effectively carry out the engineering solution


Without even going into the future, the demand for me to communicate effectively is already present as a student! To present my ideas to the class or to my fellow project mates, to communicate with professors and ask for their advice, or to even communicate with industrial clients to aid in my design projects are some of the few areas where effective communication is already demanded from me. From a social standpoint, in my co-curricular-activity (CCA), where I am called to make decisions and communicate with club members, it is demanded from me to build the image of the club to the new members as well as the old ones.

To communicate effectively, is definitely a skill important and pertinent to me. For use now, and in the future. I do trust that all students nod in agreement with me!

6 comments:

  1. A comprehensive treatment of the topic!

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  2. Thank you prof! (pardon the short-form) Appreciate the compliment.

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  3. Communication is important as long as we are interacting with people. However, Steve Jobs was well know to be temperamental boss which resulted him to be oust out of apple in the 1980s. Therefore if a products is good, you do not need a very good advertisement to sell it.

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  5. I think you nicely summed up well what it is to communicate effectively! In many ways communication is important for us to get things done. Networking is key in facilitating that process, in being able to ask for favours and perform favours in return so that both sides can benefit. It is a lifelong skill that needs experience and the willingness to learn for it to be imbued in us and it will eventually come in very handy in the future with everything we do.

    Basically I feel to be successful, you need to one, be able to communicate and so called "talk cock". And two, be able to turn that cock into reality and make it happen and not be a NATO(No Action Talk Only).

    Btw, are you an Airforce Engineering Officer?

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  6. A very nicely categorised! I agree very much on your part about the working world. On top of capabilities, communication skills play a very huge role in the work place. It is not how capable you are, but how much the boss likes you that will get you the promotion. It is not how knowledgeable you are, but how well are you able to find people to get what you want.

    I have a friend who got into an internship with one of the big banks. (Those really pretigious ones where her pay was like $9k/mth as an intern). There were a few others who went in together with her. Eventually, only one of them will be offered a full time job after their graduation. And guess what, the one who accompanied the bosses out for drinks every friday nights was offered the job. I cannot judge how capable he is, but this illustrates just how important communication skills are in the work place

    Chin

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